Dear customers, suppliers & friends,
As we come to the end of the year, all that remains is to thank you for your support and custom throughout the year.
Here’s a run down of what went on at William Gee HQ in 2019…
This year, we added many new sewing products to our range, both online and in-store, and we hope that we can continue to supply fantastic products for you at competitive prices in 2020.
New products included rPet Threads and a new eco-friendly range as we know many of you are embracing sustainable products and methods. To this end we have drastically reduced our use of plastic bags and now use paper bags, and our packaging uses recycled cartons where possible.
New products this year include Spool Holder Thread Sets, Rivets, EXO Shears, Kai scissors, rolls of calico, Buttons and cotton cords, as well as branded products from the likes of Prym’s haberdashery range, Vilene’s interfacing selection and Fiskar’s cutting equipment.
Having listened to what our customers wanted, we introduced lower shipping rates in the spring. Customers now have a choice of delivery options starting as low as £3.50 – not bad for a wholesaler! We knew this was something you wanted for a while, so we thank you for your patience. What’s more, we are now also open for business across over 200 countries, having partnered with DHL, UPS and TNT for our international deliveries – and you’ll find our international prices very competitive too.
» Christmas Opening Hours & Online Orders
Our shop at 520 Kingsland Road is open until Friday 20th December 5.30pm & reopens 9am Thursday 2nd January 2020.
Final online orders for the year will be despatched on Friday 20th December, though we will be delivering in the London area on this day too.
PLEASE NOTE: During the holidays, online orders can be made but will only be despatched from Thursday 2nd January 2020.
We introduced some fantastic new features in 2019. Our new loyalty points scheme, where customers are instantly rewarded for shopping with us online, is a great way to save on your entire bill. As a result, many of you are now saving for every £1 spent online, which is fantastic news.
The biggest achievement this year was our continued promise to keep prices down. We do everything we possibly can to ensure your costs are as low as possible, whilst not compromising on service. Speaking of which, we managed to keep to a next-day delivery service of 97% on our orders, which we are extremely proud of!
We continued developing our mobile site, improved our checkout process and gave our shop windows- and warehouse- a revamp to ensure that you enjoy coming into William Gee and getting a close-up feel of the products you love.
There was an incredible response to our flash sales this year, where many of you saved in our online shop throughout the year- keep an eye out for the next one in early 2020.
We want to connect with as many of you as possible, so be sure to catch us on Instagram and Facebook for creative inspiration, as well as all the latest news from our haberdashery – we’d love to keep in touch.
There are some really exciting things happening in 2020, so do make sure you come back and visit us soon!
Wishing you all a Merry Stitchmas and a Happy, Healthy & Prosperous New Year,
Jeffrey, Adam and all the team at William Gee.